• Support

    • Website Support

      For a fast an easy way to seek advice, just let us know now.

      Contact Us



    • Phone Support

      Looking for immediate assistance? Feel free to talk to one of our support agents telephonically any time during our office ours.

      0861 692 835


    • Email Support

      Pop us a quick email with your queries and issues, and we will have them resolved ASAP

      support@nxatel.co.za
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      Check our LTE network coverage for your area. view more



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      Find out if your area is covered by our Fibre network. view more
  • Client Zone

1. Voice calling

Call your friends and family as often as you want, for as long as you want, wherever you are. The app has landline compatibility, making it easy for mobile users using the app to call a landline and non-users for a fraction less than what conventional mobile service providers are charging. So broaden your communication base today by indulging in our extremely low call rates. Calls between Nxatel users are FREE.


2. Video calling

Share live moments in real-time with our video calling option. With the highest picture quality and crystal clear sound, you can now be present in all your loved ones’ important moments; anywhere, anytime.


3. Instant texts

Send instant messages to anyone, anywhere in the world, swiftly and effortlessly. Nxatel-to-Nxatel texts are absolutely FREE. Nxatel-to-Nonuser texts cost as little as R0, 20 per text.


4. Cool emoticons

Share exactly how you’re feeling by using our cool and funny emoticons.


5. Easy file sharing

Bring the world closer to you file by file, by sharing your emotions and moments through pictures, videos, voice notes, location and documents.


6. Social media integration

Easily link your Nxatel app to your Facebook and twitter accounts and share moments with your family and friends.


1. Group chat

This group chat feature lets you chat with multiple friends at once.


2. Voicemail-to-email

With the voicemail-to-email feature, voicemails left for you will be sent directly to your email address, so you don’t have to miss out on important calls.
ALSO, personalize your own voicemail welcome greeting.

1. No ads

This group chat feature lets you chat with multiple friends at once.


2. Contact list integration

Your contact list will automatically be integrated on the app, allowing you to contact anyone directly from the app.

Enter your cellphone number

Nxatel will send you an SMS with a verification code

Enter the verification code

You will see a pop up alerting you that you have successfully been registered

You then need to fill in your details: name, surname, ID no., sex, birthday, country, and city.

Go to contacts

Select the chat box

Enter the verification code

Select the user icon

Start chat

Go to contacts

Select group chat

Select friends

Start group chat

Go to your contacts

Search the person you want to call

Click on the user icon

Choose your preferred call (voice or video)

Alternative

Go to dialing pad

Type in the number and dial it

Dial the number

While you’re dialing a number, a pop-up will show you whether a person is a user or a non-user as well as give you an option to video call, voice call or chat.

Go to dialing pad

Type in the number and dial it

While you’re dialing, a pop-up will verify and alert you if the person is a user or a non-user, as well as give you an option to voice call at R1.25/min or send an invitation by text.

Alternative

Go to contacts

Search the person you want to call

Dial the number

Select the contact

Select voice calling

Click on the menu tab

Click on the “account” tab

Click on top up.

Choose your preferred payment option – either with a voucher or by credit/debit card

Share via SMS, email, Facebook or Twitter

You get R2,00 for every customer you invite

There’s also an option where you can tell us who invited you.

Click on the menu button

Then go to find friends

Search their Nxatel ID, email or phone number.

Select friend or Business

Increase your options of communicating with clients and other businesses by downloading the Nxa app for your business.


If you’re a small business and you use your mobile phone to do business, you can easily download our app for free to make cheaper calls to your clients and other businesses. A Nxatel number can be purchased on the app, allowing anyone to call you from all over the world, using their mobile or landline phones. This number is a standard local number, chosen from a list of available countries, and can be linked to business landlines.

Free calls and text messages (app users to app users, 087 number to 087 number)

Cheaper call and text rates (to non-users)

Ease of communication

Free number porting

Link to switchboard or android cordless phone

Video callings on tablets, mobile cellphones

Algeria

(+213)

R4.99

R0.99

Angola

(+244)

R1.17

R1.20

Benin

(+229)

R2.50

R2.60

Burkina Faso

(+267)

R3.18

R2.70

Botswana

(+226)

R2.74

R1.27

Burundi

(+226)

R1.65

R1.25

Cameroon

(+237)

R3.20

R1.87

Cape Verde

(+238)

R3.22

R2.24

Central African Republic

(+236)

R4.62

R4.25

Chad

(+235)

R4.86

R5.00

Comoros

(+269)

R4.65

R4.50

DR of Congo

(+243)

R3.82

R4.23

Djibouti

(+253)

R4.29

R4.29

Egypt

(+20)

R1.38

R1.18

Equatorial Guinea

(+240)

R2.57

R2.57

Eritrea

(+291)

R3.07

R3.19

Ethiopia

(+251)

R2.96

R2.96

Gabon

(+241)

R5.89

R5.12

Gambia

(+240)

R5.67

R5.67

Ghana

(+233)

R2.59

R2.66

Guinea Bissau

(+245)

R4.70

R3.42

Guinea Republic

(+224)

R5.21

R5.09

Kenya

(+254)

R1.48

R1.18

Lesotho

(+266)

R3.31

R3.06

Liberia

(+231)

R4.84

R4.50

Libya

(+218)

R4.08

R3.11

Madagascar

(+261)

R7.27

R7.15

Malawi

(+265)

R1.46

R1.46

Mali

(+223)

R3.74

R2.57

Mauritius

(+230)

R2.00

R2.00

Morocco

(+212)

R4.59

R0.34

Mozambique

(+258)

R2.95

R0.99

Namibia

(+264)

R2.33

R1.46

Niger

(+212)

R2.52

R2.52

Nigeria

(+227)

R1.05

R1.05

Rwanda

(+250)

R3.44

R3.44

Sao Tome & Principe

(+239)

R26.51

R16.79

Senegal

(+221)

R4.23

R5.22

Seychelles

(+248)

R3.28

R3.28

Sierra Leona

(+232)

R5.54

R5.53

Somalia

(+252)

R6.64

R6.23

South Africa

(+27)

R0.80

R0.29

South Sudan

(+211)

R3.77

R3.77

Sudan

(+261)

R1.92

R1.80

Swaziland

(+268)

R2.33

R0.89

Tanzania

(+255)

R2.78

R2.78

Togo

(+228)

R4.55

R4.11

Tunisia

(+27)

R5.30

R5.20

Uganda

(+256)

R1.68

R1.56

Zambia

(+260)

R1.77

R0.97

Zimbabwe

(+263)

R5.52

R2.08

Because home is only a phone call away

Living in a different country, away from your family and loved ones, can be tough; especially if you can’t visit or call them as often as you’d like due to high costs. That’s why the Nxatel App offers really low call rates for when you’re voice or video calling back home.
Call your parents back home in Lesotho and tell them about your new promotion at work for just R3.49 on their Mobile number or R3.22 on their Landline number, or video call your babies in Zimbabwe for R5.81 on a Mobile number or R2.19 on a Landline number.
There are millions of reasons why you’d want to call home, the main one being that Home Is Where The Heart Is.

So what are you still waiting for? #CallHome now!

What you need to know
  • You can Call Home now on the Nxatel App
  • All call rates are per minute but you’ll be billed on per second billing – meaning if you speak to your loved ones for only 50 seconds, you’ll only be charged for those 50 seconds and not for the whole minute.

Soon you’ll be able to buy electricity, transfer nxatel airtime from one user to the other, buy prepaid data on different networks, pay off your accounts and use E-wallet all with the Nxatel App.
Nxatel App, coming soon to IOS and Windows.